Electricity Supply By-law, 2014
- Published in Western Cape Provincial Gazette 7326 on 7 November 2014
- Commenced on 7 November 2014
- [This is the version of this document from 10 June 2016 and includes any amendments published up to 23 August 2023.]
- [Amended by Electricity Supply: Correction on 10 June 2016]
General conditions of supply
2. Provision of electricity services
3. Supply by agreement
4. Service of notice
5. Compliance with noticesAny person on whom a notice duly issued or given under this by-law is served must within the time specified in such notice, comply with its terms.
6. Application for supply or generation
7. Processing of requests for supply or generationApplications for the supply or generation of electricity will be processed and the supply made available within the periods stipulated in NRS 047.
8. Way leaves
9. Statutory servitude
10. Right of admittance to inspect, test or do maintenance work
11. Refusal or failure to give information
12. Refusal of admittanceNo person may wilfully hinder, obstruct, interfere with or refuse admittance to any authorised official of the municipality in the performance of his duty under this by-law or any other relevant legislation or of any duty connected therewith or relating thereto.
13. Improper use
14. Electricity tariffsCopies of tariffs may be obtained at the offices of the municipality.
16. Payment of tariffsThe customer shall be liable for all tariffs listed in the prescribed tariff for the electricity service as approved by the municipality in terms of its Tariff Policy and all amounts due in terms thereof shall be recovered in terms of the municipality’s Credit Control and Debt Collection By-law.
17. Interest on overdue accountsThe municipality may charge interest on arrear accounts in terms of its Credit Control—and Debt collection Policy.
18. Principles for the resale of electricity
19. Right to disconnect or remove supply
20. Non-liability of the municipalityThe municipality shall not be liable for any loss or damage, direct or consequential, suffered or sustained by a customer as a result of or arising from the cessation, interruption or any other abnormality of the supply of electricity, unless caused by negligence on the part of the municipality.
21. Leakage of electricityNo rebate shall be allowed on the account for electricity supplied and metered in respect of electricity wasted owing to leakage or any other fault in the electrical installation.
22. Failure of supply
23. Seals of the municipality
24. Tampering with service connection or supply mains
25. Protection of municipality’s supply mains
26. Prevention of tampering with service connection or supply mainsIf the municipality finds it necessary or desirable to take special precautions in order to prevent tampering with any portion of the supply mains, service connection or service protective device or meter or metering equipment, the municipality may require the customer to either supply and install the necessary protection or pay the costs involved where such protection is supplied by the municipality.
27. Unauthorised connectionsNo person may directly or indirectly connect, attempt to connect or cause or permit to be connected any electrical installation or part thereof to the supply mains or service connection.
28. Unauthorised re-connections
29. Temporary disconnection and re-connection
30. Temporary supplies
31. Temporary work
32. Load reduction
33. High, medium and low voltage switchgear and equipment
34. Substation accommodation
35. Wiring diagram and specification
36. Standby supply
37. Customers alternate electricity supply equipment and generation
38. Circular lettersThe municipality may issue circulars detailing its requirements and standards regarding matters not specifically covered in the Regulations or this by-law but which are necessary for the safe and efficient operation and management of the supply of electricity.
Responsibilities of customers
39. Customer to erect and maintain electrical installationAny electrical installation connected or to be connected to the supply mains, and any additions or alterations thereto must be provided and maintained by the customer at his or her own expense and in accordance with this by-law and the Regulations.
40. Fault in electrical installation
41. Discontinuance of use of supplyIn the event of a customer desiring to discontinue using the electricity supply, he or she must give at least two full working days’ notice in writing of such intended discontinuance to the municipality, failing which he or she shall remain liable for all payments due until the expiration of two working days after such notice has been given.
42. Change of occupier
43. Service apparatus
Specific conditions of supply
44. Service connection
45. Metering accommodation
Systems of supply
46. Load requirementsAlternating current supplies shall be given as prescribed by the NRS 048 and in the absence of a quality of supply agreement, supplies as set out in applicable standard specification shall be given.
47. Load limitations
48. Interference with other persons’ electrical equipment
49. Supplies to motorsUnless otherwise approved by the municipality the rating of motors shall be limited as follows:
|Insulated service cable, size inmm², copper equivalent||Maximum permissiblestarting current||Maximum motor rating in kW|
|Direct on line (6 full-loaded current)||Star/Delta (2,5 × Full-load current)||Other means (1,5 × full load current)|